Sɛnea wode Amagi bedi dwuma
Nsɛmmisa ne mmuaeɛ
Frequent
How to become agent?
Please kindly pass the face authentication first and then send message to 'Agency Application' in 'Help' then our specialist would help you for the agent application process.
Why can't the 'Points to be confirmed' be withdrawn?
The system will check the security of the source of 'Points to be confirmed'. It is expected that hosts can withdraw these points after 3 days.
I didn't receive salary after making withdrawal. What should I do?
1) If your withdrawal order is under review or paying, please kindly e patient to wait. Your withdrawal request will be handled within 24 - 48 hours. 2) If your withdrawal order showed successful but you did not receive the salary, please send message to 'Help' then our related staff will check your issue further.
I didn't receive coins after topping up. What should I do?
Please kindly send your payment voucher to us through 'Help', and then our related staff will handle it for you as soon as possible.
How to quit agency
Please kindly send the quiting agency application in 'My agent' then wait your agent's approval. If your agent agree that you leave the agency, you will be removed from the agency automatically
Как вывести заработок?
Профиль → ☰ → «Кошелёк и выводы» → «Вывести». Сначала добавьте способ выплаты в «Изменить платёжные аккаунты» — сотрудники проверят его, после этого можно подать заявку. Вывод доступен только совершеннолетним и от минимальной суммы, которая показана на экране. Одновременно может быть только одна заявка, для подтверждения может прийти код на почту. Бонусный доход вывести нельзя — его можно только обменять на бонусные монеты.
Livestream
How can I get a higher hourly reward for live streaming?
You could fo click on 'Reward' -> 'Live' -> <Level up rules> and check details fo it.
Как начать эфир и кто может вести эфиры?
Нажмите «+» внизу экрана → «Начать эфир». Вести эфиры могут пользователи, которые набрали нужное число подписчиков — если их пока не хватает, приложение покажет, сколько нужно и сколько у вас сейчас. Также нужно указать дату рождения в профиле, подходить по возрасту и не иметь блокировок. Подписки от ботов не учитываются. Администрация может открыть эфиры вручную. Для батлов и эфиров с гостями порог может быть выше.
Recharge
How to exchange Coins to Diamonds?
Click arrow on the right of diamond then stroke the button to put how many coins you want to exchange then click 'Exchange'
Report
The user has violated the rules, why is my report not processed?
Thank you for your report. We need to ID of the reported user and evidence (such as screenshots) that can prove the truth of your report before we can follow up the investigation and deal with it
Как заблокировать пользователя?
Откройте профиль пользователя, нажмите «⋯» → «Заблокировать» и подтвердите. Заблокировать можно и из чата. Заблокированный не сможет писать вам, звонить, подписываться, дарить подарки и комментировать ваши публикации. Список заблокированных и разблокировка — «Настройки» → «Чёрный список».
Account
How to log in in my account if i forget my log in method?
If you lost the login method and password for your account, please submit your request to 'Account and Security' in 'Help' then our related staff will help further.
How to change my gender
After you pass face authentication, submit the request to modify your gender to the customer service through 'Feedback and Help', and it will be processed for you immediately after receiving it.
Можно ли изменить или удалить отправленное сообщение?
Нажмите на сообщение в личном чате и удерживайте. «Изменить» — текстовое сообщение можно исправить в течение 15 минут и не больше 5 раз, собеседник увидит отметку «Изменено». «Отменить отправку» — в течение 2 минут сообщение (текст, фото, голосовое) исчезнет у обоих. «Удалить у меня» — сообщение пропадёт только у вас. Там же можно ответить на сообщение или поставить реакцию.
Сколько стоят звонки?
Цену минуты звонка задаёт человек, которому вы звоните: перед звонком приложение покажет цену или что звонок бесплатный. Монеты списываются за каждую начатую минуту после соединения; если соединение не установилось, ничего не списывается. Когда монеты закончатся, звонок завершится. Свои условия — «Настройки» → «Звонки»: можно сделать звонки к себе бесплатными или назначить цену в разрешённых пределах. За оплаченные минуты вы получаете алмазы.
Как удалить аккаунт?
«Настройки» → «Аккаунт и безопасность» → «Удалить аккаунт», затем введите свой ID для подтверждения. Аккаунт сразу скроется, и вы выйдете на всех устройствах. В течение 30 дней его можно восстановить: войдите снова и нажмите «Восстановить». Через 30 дней аккаунт удаляется навсегда, неистраченные монеты и алмазы сгорают. Пока заявка на вывод в обработке, удалить аккаунт нельзя — сначала выведите алмазы.
Eyi ne Amagi akwankyerɛ a ɛyɛ pɛ, efi app no a wode bɛhyɛ wo fon mu so kosi sika a wobɛyi. Yɛakyerɛkyerɛ biribiara mu anammɔn anammɔn: deɛ ɛsɛ sɛ wode wo nsa mia ne deɛ wobɛhunu. App no da bɔtɔn din ahodoɔ adi wɔ Borɔfo kasa mu ma wo kasa. Ɛno nti Borɔfo din no wɔ akyekyɛmu mu wɔ nkyerɛaseɛ a ɛyɛ tuntum no ho. Hwehwɛ saa din korɔ no ara wɔ app no mu. Benkum so na nneɛma a ɛwɔ mu no nhyehyɛeɛ wɔ: mia ɔfa bi so na woakɔ hɔ ntɛm ara.
Sɛ biribi anyɛ yie a, ɛwɔ ase hɔ ɔfa a ne din de "Mmoa ne nsɛm a yɛboa". Yɛbua obiara.
1. App no a wobɛhyɛ mu ne kan bra a wobɛbra mu
Sɛnea wobɛhyɛ mu
- Wɔ iPhone so, bue App Store. Wɔ Android so, bue Google Play.
- Kyerɛw Amagi wɔ hwehwɛ mu.
- Mia Hyɛ mu (Install) na twɛn kosi sɛ ɛbɛwie.
- Bue Amagi fi wo fon fie kratafa so.
Sɛnea wobɛbra mu
- Yɛ agyiraeɛ wɔ adaka no mu sɛ wopene Mmara a ɛfa dwumadie ho (Terms of Use) ne Kokoam nhyehyɛeɛ (Privacy Policy) so. Sɛ woanyɛ agyiraeɛ no a, bra-mu bɔtɔn ahodoɔ no nyɛ adwuma.
- Paw ɔkwan a ɛyɛ wo fɛ: Fa Google ka ho (Connect with Google) yɛ adwuma wɔ iPhone ne Android so; Fa Apple bra mu (Sign in with Apple) yɛ adwuma wɔ iPhone nko ara so; Akwan foforɔ a wobɛfa so abra mu (More Login Methods) → fon agyiraeɛ → kyerɛw wo nɔma → SMS a koodu wɔ mu bɛba → kyerɛw koodu no.
- Sɛ ɛyɛ wo kan bere a, Amagi ankasa bɛyɛ akawnt ama wo. Ɛnhia sɛ wokyerɛw wo din bio.
Afotuo: bere biara fa ɔkwan korɔ no ara so bra mu. Sɛ wofaa Google so bra mu a, bere foforɔ nso fa Google so. Sɛ ɛnte saa a, akawnt foforɔ a hwee nni mu bɛbue.
Hyɛ wo profaele ma
Wo kan bra mu akyi no, app no bɛka akyerɛ wo sɛ hyɛ wo profaele ma. Ɛsɛ sɛ wohyɛ beaeɛ biara ma:
- Mfonini (Photo): mia kurukuruwa no so na paw mfonini fi wo gallery mu anaa twa foforɔ.
- Din (Name): sɛnea afoforɔ bɛhunu wo.
- Bɔbea (Gender) ne Ɔman (Country): paw no yie, efisɛ akyiri yi wontumi nsesa.
- Awoda (Date of birth): wokyerɛw no prɛko pɛ. Mmoa nkurɔfoɔ nko ara na wɔbɛtumi asiesie.
- Nsɛm kakra wɔ Wo ho nsɛm (Self presentation) mu.
- Mia Fa kɔ (Submit).
Wobɛtumi de Amagi adi dwuma afi mfeɛ 16 so. Sɛ wo awoda kyerɛ sɛ wo nnyini saa a, app no rennya wo kwan sɛ toa so.
Anammɔn a ɛdi kan wɔ bra mu akyi
Amagi bɛkyerɛ wo kratafa tiawa kakra (wobɛtumi atwa mu de Twa mu (Skip)):
- Wowɔ nsato koodu? (Have an invite code?) Sɛ w'adamfo de koodu ama wo a, kyerɛw na mia Fa di dwuma (Apply). Wobɛtumi ayɛ eyi seesei nko ara. Akyiri yi wontumi nkyerɛw koodu.
- Deɛn na w'ani gye ho? (What do you like?) Paw nsɛmti a w'ani gye ho. Ɛno bɛma wo feed ayɛ anika ntɛm ara.
- Abɔdeɛ yɛfoɔ a agye din (Popular creators): mia Di akyi (Follow) wɔ wɔn a w'ani gye wɔn ho so.
- Mia Fi ase hwɛ (Start watching).
2. Sɛnea app no yɛ adwuma
Bɔtɔn enum wɔ kratafa no ase. Wɔde wo kɔ ɔfa biara mu:
| Bɔtɔn | Deɛ ɛwɔ hɔ |
|---|---|
| Fie (Home) | Video ne nkrataa a wɔde to dwa feed |
| Mprempren (Live) | Mprempren dwumadie, PK akodie ne nne dan a ɛrekɔ so seesei |
| + (Yɛ) | Twa video, fa mfonini, nsɛm anaa anansesɛm to dwa, anaa fi mprempren dwumadie ase |
| Nkra adaka (Inbox) | Nkra ne nkaebɔ |
| Profaele (Profile) | Wo kratafa, wo sika kotokuo, nhyehyɛeɛ, mmoa |
Afotuo: mia tab a wowɔ so dada no bio, na kratafa no bɛkɔ soro na ayɛ foforɔ.
Profaele menu
Nneɛma a ɛho hia no fã kɛseɛ wɔ profaele menu no mu. Sɛ wobɛbue a:
- Mia Profaele (Profile) wɔ ase hɔ.
- Mia ≡ agyiraeɛ (nsensaneɛ mmiɛnsa) wɔ nifa soro hɔ.
Menu no mu nneɛma: Nhyehyɛeɛ (Settings), Sika nnɔbaa · hyɛ ma (Coins · top up), Sika kotokuo ne sika yi (Wallet and withdrawals), Dawurubɔ ɔfese (Ads cabinet), Kyerɛ sɛ woaba (Check in), To nsa frɛ nnamfonom (Invite friends), AMAGI gyinabea (AMAGI Status), Nneɛma a w'ani gye ho (Your interests), Sotɔɔ (Shop), Me sotɔɔ (My shop), Hwan na ɔhwɛɛ me (Who viewed me), Ɔhwɛfoɔ adwumabea (Host center), Me akontaabu (My statistics), Mmoa adwumabea (Help Center), Adwene (Feedback) ne Frɛ yɛn (Contact us).
Wɔ akwankyerɛ yi mu, yɛkyerɛw kwan a ɛfa menu no mu sei: Profaele → ≡ → Nhyehyɛeɛ.
3. Wo profaele
Sɛnea wobɛsesa wo profaele
- Profaele (Profile) → Sesa profaele (Edit profile).
- Wobɛtumi asesa: wo mfonini, Dwumadifoɔ din (Username), Wo ho nsɛm (Self presentation) ne nneɛma a w'ani gye ho.
- Bɔbea (Gender) ne Ɔman (Country) wɔ agyiraeɛ [Wontumi nsesa] ([Can not be modified]). Wo awoda nso, wontumi nsesa bio wɔ kan bere a wokyerɛwee akyi.
Deɛ wo profaele kyerɛ
Tab ahodoɔ wɔ profaele ti ase: wo video (Reels), San to dwa (Reposts), Deɛ ɛyɛɛ wo fɛ (Liked), Nkrataa a wɔde to dwa (Posts), Deɛ wode asie (Saved) ne Akyɛdeɛ (Gifts). Wo nko ara na wobɛtumi ahunu Deɛ wode asie.
Kokoam akawnt
Wopɛ sɛ wɔn a wɔdi w'akyi nko ara na wɔhunu nneɛma a wode to dwa?
- Profaele → ≡ → Nhyehyɛeɛ → Kokoam akawnt (Private account).
- Sɔ switch no.
- Seesei nnipa foforɔ de adesrɛ sɛ wɔbɛdi w'akyi (follow request) bɛmena wo. Wobɛhunu wɔn wɔ Adesrɛ a ɛfa akyidie ho (Follow requests) mu na woamia Pene so (Accept) anaa Po (Decline).
Ɛhɔ nso wobɛtumi de ahintaw sɛ wo Wɔ intanɛt so (Online) na Hintaw nneɛma a ɛyɛɛ wo fɛ (Hide liked posts).
Sɛ wosan bue w'akawnt ma obiara a, adesrɛ a ɛretwɛn nyinaa wɔbɛpene so ankasa.
Hwan na ɔhwɛɛ wo profaele
Profaele → ≡ → Hwan na ɔhwɛɛ me (Who viewed me). Tab Me ahɔhoɔ (My visitors) kyerɛ wɔn a wɔbɛsraa wo. Wɔn a mesraa wɔn (Who I have visited) kyerɛ wɔn a wokɔsraa wɔn profaele.
Sɛnea wobɛkyɛ wo profaele
Profaele (Profile) → Kyɛ (Share) → paw baabi a wode link no bɛmena (nkra app, ntoboaseɛ intanɛt, fa link no).
Gyinabea, nhyehyɛeɛ wɔ nsenia mu ne tebea ahodoɔ
Profaele → ≡ → AMAGI gyinabea (AMAGI Status). Ɛha na wobɛhunu wo Gyinabea (Level), Nsenia (Ranking), VIP, MVP, Me ahwɛfoɔ (My Guardians), Fan kuo (Fan club) ne Amagi akuo (Amagi Teams). Wo gyinabea kɔ soro bere a wohwɛ mprempren dwumadie, wode akyɛdeɛ mena na wo ankasa yɛ mprempren dwumadie.
4. Feed: video ne nkrataa a wobɛhwɛ
Sɛnea wobɛhwɛ
- Bue Fie (Home).
- Wɔ soro hɔ, paw feed: Nnamfonom (Friends): wo nnamfonom nkrataa; Wɔn a medi wɔn akyi (Following): wɔn a wodi wɔn akyi no nkrataa; Ma wo (For you): nneɛma a wɔapaw ama wo titiriw; Nkrataa a wɔde to dwa (Posts): mfonini ne nsɛm nkrataa.
- Twe kɔ soro na woakɔ video a ɛdi hɔ so.
Deɛ wobɛtumi de video ayɛ
- Ɛyɛ me fɛ (Like): mia akoma no so anaa mia video no so mprenu.
- Adwene (Comment): kasa kurukuruwa agyiraeɛ. Wɔ adwene mu wobɛtumi abɔ obi din de @din na wode #hashtag aka ho.
- San to dwa (Repost): kyɛ video no wɔ wo profaele so, sɛ wopɛ a, de wo ankasa nsɛm ka ho. Sɛ wopɛ sɛ woyi fi hɔ a, mia Yi deɛ wosan de too dwa (Remove repost).
- Sie (Save): video no kɔ Deɛ wode asie (Saved) tab no mu.
- Kyɛ (Share): de link no mena wo nnamfonom.
- Akyɛdeɛ (Gift): fa akyɛdeɛ boa abɔdeɛ yɛfoɔ no (hwɛ ɔfa 10).
Sɛnea wobɛma feed no ayɛ wo dea
Sɛ video bi nyɛ wo fɛ a, bue ⋯ menu a ɛwɔ so no:
- Kyerɛ me eyi bi kakra (Show less like this): wobɛhunu video a ɛte saa no kakraa bi;
- M'ani nnye ho (Not interested);
- Hintaw video a efi … (Hide videos from …): gyae saa abɔdeɛ yɛfoɔ yi kyerɛ;
- Adɛn nti na mehunu eyi? (Why am I seeing this?): hunu deɛ enti a video no wɔ wo feed mu.
Feed nhyehyɛeɛ nyinaa wɔ Profaele → ≡ → Nneɛma a w'ani gye ho (Your interests). Ɛhɔ na wobɛtumi ayi nsɛmti, asan de abɔdeɛ yɛfoɔ a wɔahintaw wɔn aba (San kyerɛ (Show again)) na woamia Yɛ Ma wo no foforɔ (Refresh For You) de afi wo nhyehyɛeɛ no ase bio.
Hwehwɛ
Wɔ Fie (Home) so, mia ahwehwɛ kɛseɛ agyiraeɛ wɔ soro. Hwehwɛ nnipa wɔ wɔn din anaa ID so, video ne hashtag.
5. Nneɛma a wode bɛto dwa: video, mfonini, nsɛm, anansesɛm
Sɛnea wode video, mfonini anaa nsɛm bɛto dwa
- Mia + wɔ ase hɔ mfimfini.
- Paw Video (Video), Mfonini (Photo) anaa Nsɛm (Text).
- Twa biribi foforɔ anaa paw fi wo gallery mu.
- Wɔ video ho no, wobɛtumi Atwitwa (Trim) na woapaw Kataho (Cover) (mfonini baako fi video no mu anaa mfonini bi fi wo gallery mu).
- Kyerɛw nsɛm tiawa. Fa hashtag (#nnwom, #asaw) ka ho sɛnea ɛbɛyɛ a wɔn a w'ani gye eyi ho bɛhunu wo video. Bɔ nnipa din de @.
- Paw Hwan na ɔbɛtumi ahunu (Who can see): Obiara (Everyone), Akyidifoɔ (Followers) anaa Me nko ara (Only me).
- Mia To dwa (Publish).
Nhyehyɛeɛ foforɔ a ɛfa nkrataa ho:
- Fan nko ara (Fans only): wo fan kuo mufoɔ nko ara na wɔbɛhunu;
- Mpanimfoɔ nko ara (18+) (Adults only (18+)): mmofra renhunu krataa no;
- Krataa a wotua ho ka (Paid post): nnipa de sika nnɔbaa bue. Wobɛtumi atɔn nkrataa a wotua ho ka afi mfeɛ 18 so.
Anansesɛm
Anansesɛm da adi dɔnhwerew 24, na ɛno akyi ɛyera ankasa.
- Mia + → Anansesɛm (Story).
- Paw Mfonini (Image), Nsɛm (Text) anaa Video (Video) (video kosi sikani 60).
- Mia To dwa (Publish).
Wo nnamfonom anansesɛm da adi wɔ Nkra adaka (Inbox) soro hɔ. Wobɛtumi abua anansesɛm bi, na mmuaeɛ no kɔ deɛ ɔde too dwa no nkra mu.
Sɛnea wobɛpopa wo krataa
Bue krataa no → ⋯ → Popa (Delete).
6. Mprempren dwumadie
Sɛnea wobɛhwɛ mprempren dwumadie
- Mia Mprempren (Live) wɔ ase hɔ.
- Wɔ soro hɔ, paw: Ne nyinaa (All), Mprempren dwumadie (Lives), PK akodie (PK battle) anaa Nne dan (Audio room).
- Mia dwumadie kaad bi so, na wowɔ mu.
Wɔ mprempren dwumadie mu wobɛtumi:
- akyerɛw wɔ nkɔmmɔ mu (beaeɛ a ɛwɔ ase hɔ);
- de "ɛyɛ me fɛ" amena denam kratafa no so a wobɛmia so;
- Fa akyɛdeɛ mena (Send a gift): akyɛdeɛ agyiraeɛ wɔ ase hɔ (hwɛ ɔfa 10);
- adi ɔhwɛfoɔ no akyi;
- Srɛ sɛ wobɛka ho (Ask to join): ɔhwɛfoɔ no hunu w'adesrɛ na ɔmia Pene so (Accept) anaa Po (Decline). Sɛ ɔpene so a, nnipa a wɔwɔ dwumadie no mu bɛhunu wo na wɔate wo nne;
- abɔ amaneɛ: ⋯ → Bɔ dwumadie yi ho amaneɛ (Report this Live).
Mprempren soro hɔ, Dwumadie nhyehyɛeɛ (Stream schedule) (hwan na ɔbɛfi ase ne bere bɛn) ne Wɔn a wɔdi anim (Leaderboard) wɔ hɔ.
Sɛnea wobɛfi wo ankasa mprempren dwumadie ase
Sɛ wobɛyɛ mprempren dwumadie a, ɛsɛ sɛ:
- wo mfeɛ boro 16;
- wowɔ akyidifoɔ a wɔdɔɔso. Sɛ wonnya nnoɔso a, app no bɛkyerɛ dodoɔ a ɛho hia wo bio ne bɔtɔn To nsa frɛ akyidifoɔ (Invite followers);
- wɔnsii wo kwan wɔ mprempren dwumadie ho efisɛ wobuu mmara so.
Sɛnea wobɛfi ase:
- Mia + → Fi mprempren dwumadie ase (Go live).
- Paw Video dwumadie (Video Stream) anaa Nne dwumadie (Audio Stream).
- Wɔ video dwumadie ho no, paw Ahɔhoɔ wɔ dwumadie no mu (Guests on LIVE): Wo nko ara (Solo) anaa ahɔhoɔ tenabea 4, 6 anaa 9. Wɔ nne dwumadie ho no, paw Tenabea dodoɔ (Number of seats): 8, 12 anaa 16.
- Kyerɛw din, paw Dwumadie agyiraeɛ (Stream tags), na sɛ wopɛ a, sɔ anim ahoɔfɛ (Beauty).
- Mia Fi mprempren dwumadie ase (Go live).
Deɛ wobɛtumi ayɛ wɔ mprempren dwumadie mu
- Botaeɛ (Goal): si botaeɛ, sɛ nhwɛsoɔ "akyɛdeɛ 1000". Ahwɛfoɔ bɛhunu nkɔsoɔ nsensaneɛ.
- Nsɛmmisa agodie (Quiz): bisa asɛm, na ahwɛfoɔ bua.
- Nneɛma wɔ dwumadie no mu (Products in the stream): kyerɛ nneɛma a ɛfi wo sotɔɔ mu.
- Nhyehyɛeɛ (Layout): sɛnea ahɔhoɔ te wɔ kratafa no so: Afiri (Grid), Ɔhwɛfoɔ + 2 (Host + 2), Ɔhwɛfoɔ + panel (Host + panel).
- Sesa fi video so kɔ nne so.
Kokoam ne mprempren dwumadie a wotua ho ka
- Kokoam dwumadie (Private Live): sɔ switch no ansa na woafi ase. Sɛ ɔhwɛfoɔ bɛkɔ mu a, ɔde akyɛdeɛ mena.
- Dwumadie a tikiti wɔ ho: Mprempren → Dwumadie nhyehyɛeɛ → Bɔ dawuro (Announce). Paw da (ɛnboro nnafua 14 wɔ anim) ne Tikiti boɔ (Ticket price) (gyae no hunu sɛ ɛbɛyɛ kwa). Akyidifoɔ nya nkaeɛ simma 10 ansa na afi ase. Sɛ woamfi dwumadie no ase wɔ simma 60 mu wɔ bere a wɔahyɛ no akyi a, ahwɛfoɔ nya wɔn sika nnɔbaa no bio.
Ahwɛfoɔ boafoɔ ne nhyehyɛeɛ pa wɔ wo dwumadie mu
Paw aboafoɔ a wɔbɛhwɛ sɛ biribiara kɔ so yie:
- Profaele → ≡ → Ɔhwɛfoɔ adwumabea (Host center) → Ahwɛfoɔ boafoɔ (Moderators) → Fa ɔhwɛfoɔ boafoɔ ka ho (Add moderator).
- Paw deɛ ɔhwɛfoɔ boafoɔ no bɛtumi ayɛ: nkɔmmɔ, ahɔhoɔ ne tenabea, mikrofon ne kamera, kwan a wɔde ma, nhyehyɛeɛ.
Mia onipa bi so wɔ dwumadie no mu na: Dum mikrofon (Turn off microphone), dum kamera no, Yi fi ahɔhoɔ mu (Remove from guests), Yi fi dwumadie no mu (Remove from LIVE) anaa Si ne kwan (Block).
7. PK akodie
PK akodie yɛ akansie a ɛkɔ so wɔ mprempren dwumadie mmienu ntam. Ahwɛfoɔ de akyɛdeɛ ne "ɛyɛ me fɛ" to aba. Afã a ne nkyerɛwee dɔɔso na ɛdi nkonim.
Sɛnea wobɛfi akodie ase
- Fi wo mprempren dwumadie ase (ɔfa 6).
- Mia PK akodie (PK battle).
- Paw ɔkwan: PK baako ne baako (1v1 PK): tia ɔhwɛfoɔ baako; Mmienu ne mmienu (2 vs 2): wo ne wo hokafoɔ tia ahwɛfoɔ mmienu; Nhyehyɛeɛ no paw (System match) → Fi hwehwɛ ase (Start search): app no ankasa hwehwɛ ɔtamfo ma wo; Nsato kwan (Invitation Mode): hwehwɛ ɔtamfo wɔ ne din anaa ID so na mia To nsa frɛ (Invite).
- Ɛsɛ sɛ ɔtamfo no pene nsato no so wɔ sikani 60 mu. Ɛno akyi mia Fi ase (Start).
Sɛnea akodie no kɔ so
- Kyinhyia baako di sikani 300.
- Akyɛdeɛ biara de nkyerɛwee ma afã a wɔde kɔmaa no. "Ɛyɛ me fɛ" nso de nkyerɛwee ma (1 wɔ "ɛyɛ me fɛ" biara ho, ɛnboro 500 wɔ kyinhyia biara mu).
- Awieeɛ no wobɛhunu: Nkonimdifoɔ: … (Winner: …) anaa Wɔyɛɛ pɛ (Draw).
Ahɔhoɔ wɔ akodie mu
Ɔhwɛfoɔ biara bɛtumi afrɛ n'ankasa ahɔhoɔ aba akodie no mu (To nsa frɛ ɔhɔhoɔ (Invite a guest)). Ɔtamfo no ahɔhoɔ wɔ agyiraeɛ Ɔtamfo ɔhɔhoɔ (Opponent's guest).
Sɛnea wobɛwie
- Fi akodie no mu (Leave the battle): wo nko ara na wofi mu.
- Wie akodie no (End the battle): akodie no ba awieeɛ ma afã mmienu no nyinaa.
- Kyinhyia baako bio (One more round): kyerɛ sɛ mobɛsan ako bio (wɔ baako ne baako akodie mu). Ɔtamfo no mia Pene so (Accept) anaa Po (Decline).
8. Video ne nne frɛ
Sɛnea wobɛfrɛ
- Bue nkɔmmɔ a wo ne onipa no di (Nkra adaka (Inbox) → nkɔmmɔ a wohia, anaa ne profaele → Nkra (Message)).
- Mia fon agyiraeɛ a ɛwɔ soro no.
- Paw Video frɛ (Video call) anaa Nne frɛ (Voice call). Simma biara boɔ da adi wɔ ho (anaa Kwa (Free)).
Ɛho ka a frɛ bi gye
- Onipa a wɔrefrɛ no na ɔhyɛ boɔ no. Sɛ ɔnsesaa a, video frɛ gye sika nnɔbaa 120 wɔ simma biara mu, na nne frɛ gye 60.
- Wɔtwa sika nnɔbaa bere a mo mmienu nyinaa aka abom nko ara. Sɛ obiara annye a, wontua hwee.
- Sɛ wo sika nnɔbaa resa a, wobɛhunu kɔkɔbɔ, na ɛno akyi frɛ no bɛba awieeɛ.
- Frɛ a wotua ho ka wɔ hɔ afi mfeɛ 16 so.
Sɛnea wobɛhyɛ wo ankasa boɔ ama frɛ
- Profaele → ≡ → Nhyehyɛeɛ → Frɛ (Calls).
- Sɔ Frɛ a wotua ho ka ma me (Paid calls to me).
- Kyerɛw Video frɛ boɔ (Video call price) ne Nne frɛ boɔ (Voice call price) (efi 10 kosi 5000 sika nnɔbaa wɔ simma biara mu).
Wonya diamond wɔ simma a wɔtua ho ka no ho.
Sɛnea wobɛdum frɛ
Profaele → ≡ → Nhyehyɛeɛ → Nkaebɔ (Notifications) → dum Gye nne ne video frɛ (Accept voice and video calls). Nnipa a woasi wɔn kwan rentumi mfrɛ wo.
9. Nkra
Sɛnea wobɛmena obi nkra
- Bue onipa no profaele → Nkra (Message). Anaa Nkra adaka (Inbox) → nkɔmmɔ a wohia.
- Kyerɛw wo nsɛm na mia mena.
Wobɛtumi amena: nsɛm, GIF, mfonini, nne nkra (mia mikrofon no so na kura mu: Mia na kasa (Press to talk)).
Nkɔmmɔ nneɛma a ɛho wɔ mfasoɔ
- Sesa nkra (Edit message): mia wo nkra no so na kura mu → sesa. Wobɛtumi ayɛ eyi wɔ simma 15 mu. Afei nkra no nya agyiraeɛ Wɔasesa (Edited).
- Kyerɛ aseɛ (Translate): mia nkra a ɛwɔ kasa foforɔ mu so → Kyerɛ aseɛ. Sɛ wopɛ sɛ wosan kɔ a, mia Kyerɛ deɛ ɛdi kan (Show original).
- Tebea agyiraeɛ: Wɔamena (Sent), Adu hɔ (Delivered), Wɔakenkan (Read).
Hwan na ɔbɛtumi amena wo nkra
Sɛ yɛbɛbɔ mmabunu ho ban nti, mpanimfoɔ (18+) ne nnipa a wɔnnya nnuu mfeɛ 18 bɛtumi amena wɔn ho wɔn ho nkra na wɔafrɛ wɔn ho wɔn ho bere a wɔyɛ Nnamfonom (Friends) nko ara (wɔn mmienu nyinaa de wɔn ho wɔn ho aka ho). Nsɛm foforɔ wɔ ɔfa 13 mu.
Nkɔmmɔ menu
Wɔ nkɔmmɔ mu, mia ⋯: Fa ka din tuntum ho (Add into blacklist), Popa nkɔmmɔ abakɔsɛm (Clear chat history) anaa Bɔ amaneɛ (Report).
10. Sika nnɔbaa, akyɛdeɛ ne diamond
Deɛn ne deɛn
- Sika nnɔbaa (Coins): wo na wotɔ de mena akyɛdeɛ, de frɛ, de tɔ VIP na wode bue nneɛma a wotua ho ka.
- Akyɛdeɛ (Gifts): akyɛdeɛ a ɛkeka ho wɔ mprempren dwumadie, akodie, frɛ ne video ase. Wode sika nnɔbaa na ɛtɔ.
- Diamond (Diamonds): onipa a ɔnya akyɛdeɛ no na ɔnya, akyɛdeɛ no boɔ mu 60%. Wobɛtumi ayi diamond sɛ sika.
Sɛnea wobɛtɔ sika nnɔbaa wɔ app no mu
- Profaele → ≡ → Sika nnɔbaa · hyɛ ma (Coins · top up).
- Paw boaboa.
- Si tɔ no so dua wɔ App Store anaa Google Play mu.
- Sika nnɔbaa no bɛda adi wɔ wo sika mu wɔ sikani kakra mu.
Sɛnea wobɛtɔ sika nnɔbaa wɔ wɛbsaet no so
Wɔ wɛbsaet no so wobɛtumi de kaad, Apple Pay anaa Google Pay atua, na woahyɛ akawnt biara ma, sɛ nhwɛsoɔ w'adamfo dea. Boaboa ne aboɔ no te sɛ deɛ ɛwɔ app no mu.
- Bue https://amagi.social/topup/.
- Paw boaboa na mia Tɔ (Buy).
- Kyerɛw profaele ID (nɔma a ɛwɔ din no ase wɔ profaele no mu) anaa dwumadifoɔ din, mia Hwehwɛ (Find) na hwɛ sɛ onipa pa no na wɔahunu no.
- Kyerɛw wo kaad ho nsɛm anaa mia Apple Pay / Google Pay na si sika tua no so dua.
- Sika nnɔbaa no du akawnt no so ntɛm ara wɔ sika tua akyi.
Sika nnɔbaa a ɛyɛ kwa
- Profaele → ≡ → Kyerɛ sɛ woaba (Check in): bra da biara na nya akatua. Sɛ wo nkɔsoɔ no ware a, akatua no nso yɛ kɛseɛ.
- Dawurubɔ a wobɛhwɛ: sika nnɔbaa 5 wɔ video biara ho, kosi mprɛ 10 da biara.
- Akatua wɔ nkrataa a wode to dwa ho.
Ɛho hia: wontumi nyi bonus (kwa) sika nnɔbaa, na diamond a efi akyɛdeɛ a wɔde bonus sika nnɔbaa tɔeɛ no nso, wontumi nyi. Wɔde bonus sika nnɔbaa na edi kan.
Sɛnea wode akyɛdeɛ bɛmena
- Wɔ mprempren dwumadie, akodie, frɛ mu anaa video ase, mia akyɛdeɛ agyiraeɛ no.
- Paw akyɛdeɛ (ne boɔ wɔ sika nnɔbaa mu da adi wɔ so).
- Mia Mena (Send).
VIP, ahwɛfoɔ, fan kuo
- VIP: agyiraeɛ ne nneɛma soronko. Profaele → ≡ → AMAGI gyinabea (AMAGI Status) → VIP. Wode sika nnɔbaa tɔ ma bosome 1, 3, 6 anaa 12.
- Ahwɛfoɔ (Guardians): fa ɔhwɛfoɔ tebea a ɛtena hɔ daa boa abɔdeɛ yɛfoɔ a wopɛ no paa: dwetɛ, sikakɔkɔɔ anaa ahenie.
- Fan kuo (Fan club): ka abɔdeɛ yɛfoɔ bi fan kuo ho de sika nnɔbaa 100 ma nnafua 30 (abɔdeɛ yɛfoɔ no bɛtumi ahyɛ n'ankasa boɔ).
11. Sika a wobɛnya na woayi
Wɔ Amagi mu wobɛtumi anya sika afi akyɛdeɛ a ɛwɔ mprempren dwumadie ne akodie mu, frɛ a wotua ho ka, kokoam dwumadie ne tikiti, wo fan kuo, nkrataa a wotua ho ka ne wo sotɔɔ mu. Nsɛm a ɛkɔ akyiri wɔ kratafa Sika a wobɛnya wɔ Amagi so ne Abɔdeɛ yɛfoɔ akwankyerɛ mu.
Diamond boɔ
Diamond 10000 = $50. Sika a ɛsua koraa a wobɛtumi ayi no da adi wɔ sika yi kratafa no so.
Sɛnea wobɛyi sika
Wobɛtumi ayi sika afi mfeɛ 18 so. Wobɛtumi aboaboa diamond ano afi mfeɛ 16 so.
- Profaele → ≡ → Sika kotokuo ne sika yi (Wallet and withdrawals).
- Di kan fa akawnt a wobɛgye sika wɔ mu (payout account) ka ho (PayPal anaa USDT). Yɛn kuo bɛhwɛ mu. Ɛho hia prɛko, ne bio bere biara a wobɛsesa sika tua ho nsɛm. Wo nsɛm a wobɛsesa akyi no, wɔgyina sika tua so dɔnhwerew 72 de bɔ wo ho ban.
- Mia Yi (Withdraw) na kyerɛw sika dodoɔ no.
- Wobɛnya koodu a nɔma 6 wɔ mu wɔ wo email so. Kyerɛw no wɔ simma 10 mu.
- Di tebea no akyi: Ɛretwɛn (Pending) → Wɔrehwɛ mu (In review) → Wɔapene so (Approved) → Ɛrekɔ so (Processing) → Wɔatua (Paid).
Sɛ wɔpo adesrɛ bi a, ɛkyerɛ deɛ enti. Bere a wɔrehwɛ adesrɛ no mu no, wobɛtumi Atwa mu (Cancel), na diamond no bɛsan aba.
12. Amagi akuo, sotɔɔ, dawurubɔ, nsato
Amagi akuo
Kuo yɛ abɔdeɛ yɛfoɔ kuo a ɔkannifoɔ wɔ mu. Ɔkannifoɔ no boa abɔdeɛ yɛfoɔ ma wɔnyini na ɔnya kyɛfa fi platform no hɔ, efi 5% so. Abɔdeɛ yɛfoɔ no ankasa sika a wɔnya no ntew so.
- Sɛ wobɛhwehwɛ akuo a: Profaele → ≡ → AMAGI gyinabea (AMAGI Status) → Amagi akuo (Amagi Teams).
- Kuo bɛtumi anya akuomufoɔ kosi 200. Sɛ wofi kuo mu a, wobɛtumi aka foforɔ ho nnafua 7 akyi.
- Nsɛm foforɔ: Amagi akuo.
Wo ankasa sotɔɔ
Profaele → ≡ → Me sotɔɔ (My shop): yɛ sotɔɔ na fa nneɛma ka ho. Wobɛtumi atɔn afi mfeɛ 18 so. Nneɛma a wotɔ no kɔ Kɛntɛn (Cart) mu.
Wo video ho dawurubɔ
- Profaele → ≡ → Dawurubɔ ɔfese (Ads cabinet) → Bɔ video ho dawuro (Promote a video).
- Hyɛ din, nsɛm, bɔtɔn, link, aman ne kasa ma.
- Hyɛ sika a wobɛsɛe wɔ sika nnɔbaa mu (ɛsua koraa 1000).
- Fa kɔ ma wɔnhwɛ mu.
Wobɛtumi Agyina kakra (Pause), Atoa so (Resume) anaa Agyae (Stop) dawurubɔ (sika nnɔbaa a wonsɛee no bɛsan aba). Nsɛm foforɔ: Dawurubɔ wɔ Amagi.
To nsa frɛ nnamfonom
Profaele → ≡ → To nsa frɛ nnamfonom (Invite friends). Fa link anaa koodu mena w'adamfo. Wobɛnya akatua bere a w'adamfo atɔ biribi ankasa wɔ Amagi mu.
13. Awofoɔ nhwɛsoɔ: sɛnea wobɛka wo ba ho
Awofoɔ nhwɛsoɔ boa awofoɔ ma wɔhwɛ sɛ wɔn ba de Amagi di dwuma a asiane biara nni mu: wobɛtumi asi bere ano, adum nkra ne frɛ, na woahunu deɛ abofra no yɛ wɔ app no mu.
Deɛ wohia
- Ɔwofoɔ no: n'ankasa Amagi akawnt a awoda wɔ mu, na ɛkyerɛ sɛ wo mfeɛ yɛ 18 anaa nea ɛboro saa.
- Abofra no: n'ankasa Amagi akawnt wɔ n'ankasa fon so. Ɛsɛ sɛ abofra no mfeɛ nnuu 18 (sɛnea awoda a ɛwɔ profaele no mu kyerɛ).
- Fon mmienu no nyinaa wɔ wo nkyɛn.
Anammɔn 1. Abofra no nya koodu (wɔ abofra no fon so)
- Bue Amagi wɔ abofra no fon so.
- Mia Profaele (Profile) wɔ ase hɔ.
- Mia ≡ wɔ nifa soro hɔ.
- Mia Nhyehyɛeɛ (Settings).
- Mia Awofoɔ nhwɛsoɔ (Parental control).
- Mia Nya koodu ma me ɔwofoɔ (Get a code for my parent).
- Nɔma 6 bɛda adi wɔ kratafa no so. Ɛno ne koodu no.
Koodu no yɛ adwuma dɔnhwerew 24 na wobɛtumi de adi dwuma prɛko pɛ. Sɛ wosan mia bɔtɔn no bio a, koodu dada no gyae adwuma.
Anammɔn 2. Ɔwofoɔ no kyerɛw koodu no (wɔ ɔwofoɔ no fon so)
- Bue Amagi wɔ wo fon so.
- Profaele → ≡ → Nhyehyɛeɛ → Awofoɔ nhwɛsoɔ (Parental control).
- Mia Kyerɛw wo ba koodu (Enter your child's code).
- Kyerɛw nɔma 6 a ɛda adi wɔ abofra no fon so no.
- Mia Ka bom (Link).
- Wobɛhunu Wɔaka abofra no ho (Child linked). Ɛawie!
Koodu no a wokyerɛw no ne w'apene sɛ ɔwofoɔ. Tebea Wɔde apene ama (Consent given) da adi wɔ abofra no din ase.
Sɛ anyɛ yie a:
- Wohunu nkra sɛ ɔpanin a awoda wɔ ne profaele mu nko ara na ɔbɛtumi ayɛ ɔwofoɔ: hwɛ sɛ awoda wɔ wo profaele mu na wo mfeɛ yɛ 18 anaa nea ɛboro saa.
- Koodu no nyɛ adwuma: ka kyerɛ abofra no sɛ ɔnsan mmia Nya koodu ma me ɔwofoɔ (Get a code for my parent) bio na kyerɛw koodu foforɔ no.
- Abofra no wɔ ɔwofoɔ foforɔ a wɔaka ne ho dada: ɛsɛ sɛ saa ɔwofoɔ no di kan yi n'apene.
Anammɔn 3. Hyɛ anohyeto ahodoɔ no
Wɔ wo fon so: Profaele → ≡ → Nhyehyɛeɛ → Awofoɔ nhwɛsoɔ (Parental control) → mia abofra no din so.
- Bere da biara (Time per day): simma dodoɔ a abofra no bɛtumi de Amagi adi dwuma da biara: Anohyeto biara nni hɔ (No limit), 30, 60, 90, 120 anaa simma 180. Deɛ wɔtaa de yɛ ne simma 60.
- Nkra ne frɛ (Messages and calls): dum eyi sɛnea ɛbɛyɛ a abofra no rentumi mmena nkra anaa mfrɛ.
- Nnipa a wogye wɔn di (Trusted contacts): nnipa a abofra no bɛtumi ne wɔn akasa bere biara, sɛ wɔn mfeɛ te sɛn ara a (sɛ nhwɛsoɔ wo, nana baa, nua barima panin). Mia Fa onipa a wogye no di ka ho (Add a trusted contact) na kyerɛw dwumadifoɔ din anaa ID. Hyɛ no nsow: seesei wontumi nyi onipa a wogye no di fi app no mu, enti fa nnipa a wogye wɔn di nko ara ka ho.
- Nnafua 7 amaneɛbɔ (Report for 7 days): hwɛ ase hɔ.
Deɛ ɛbɛsi bere a bere no aso
Bere a da no bere asa no, abofra no hunu nkra a ɛkata kratafa no nyinaa so Ɛnnɛ bere no aso (Time is up for today): bere a ɔwofoɔ no hyɛeɛ no asa kosi ɔkyena. Wontumi nto saa kratafa yi mu. Da foforɔ fi ase dasuom wɔ wiase nyinaa bere a wɔahyehyɛ (UTC) so.
Amaneɛbɔ a ɛfa wo ba ho
Mia Nnafua 7 amaneɛbɔ (Report for 7 days). Wobɛhunu:
- simma dodoɔ a abofra no de dii app no mu da biara ne anohyeto no;
- nkrataa (posts), adwene (comments), nkra a wɔamena (messages sent), nnipa foforɔ (new contacts), frɛ (calls), akyɛdeɛ a wɔamena (gifts sent) ne amaneɛbɔ a ɛfa abofra no ho (reports about the child) dodoɔ a ɛbaeɛ.
Amaneɛbɔ no mu wɔ nɔma nko ara: ɔwofoɔ no ntumi nhunu nkra mu nsɛm anaa nnipa a abofra no ne wɔn kasa no din. Eyi bɔ abofra no kokoam asetena ho ban.
Sɛnea wobɛdum awofoɔ nhwɛsoɔ
Awofoɔ nhwɛsoɔ (Parental control) → abofra no din → Yi apene (Withdraw consent) → si so dua.
Tebea no sesa yɛ Wɔayi apene (Consent withdrawn). Abofra a ne mfeɛ nnuu 13 ntumi mmena nkra anaa mfa biribi nto dwa a ɔwofoɔ mpene so. Sɛ wɔbɛsan aka abom a, abofra no nya koodu foforɔ (anammɔn 1).
Deɛ mmofra ne mmabunu bɛtumi ayɛ
Amagi ankasa si nkitahodie ano sɛnea mfeɛ te:
| Mfeɛ | Deɛ wɔma kwan | Deɛ wɔmma kwan |
|---|---|---|
| 16–17 | Mprempren dwumadie, sika nnɔbaa tɔ ne akyɛdeɛ mena, ne wɔn tipɛnfoɔ kasa | Sika yi, nkrataa a wotua ho ka ne nneɛma tɔn (efi 18 so nko ara). Mpanimfoɔ bɛtumi amena nkra na wɔafrɛ bere a moyɛ nnamfonom nko ara |
| 12–15 | Hwɛ, to dwa, ne wɔn tipɛnfoɔ kasa (12–17) | Mprempren dwumadie, tɔ, ne mpanimfoɔ kasa |
| 6–11 | Hwɛ feed a ɛfata wɔn mfeɛ, to dwa, ne nnamfonom a wɔn mfeɛ yɛ 6–11 kasa | Mprempren dwumadie, akodie, tɔ, ne wɔn a wɔsene wɔn kasa |
Seesei wobɛtumi akyerɛw wo din wɔ Amagi afi mfeɛ 16 so. Mmofra a wɔn mfeɛ nnuu 13 hia ɔwofoɔ apene ansa na wɔne afoforɔ akasa na wɔde biribi ato dwa.
Sɛnea wobɛpopa abofra akawnt
Kyerɛw kɔ privacy@amagi.social a abofra no dwumadifoɔ din ne fon nɔma anaa email a wɔde n'akawnt aka ho wɔ mu. Yɛbɛhwɛ sɛ wo ne ɔwofoɔ no na yɛapopa akawnt no. Nsɛm foforɔ: Mmara ma mmofra ne awofoɔ.
14. Ahobammɔ ne kokoam asetena
Sɛnea wobɛsi obi kwan
Bue ne profaele → ⋯ → Si ne kwan (Block). Ɔrentumi mmena wo nkra, mfrɛ wo anaa nhunu nneɛma a wode to dwa. Nnipa a woasi wɔn kwan din: Profaele → ≡ → Nhyehyɛeɛ → Din tuntum (Blacklist).
Sɛnea wobɛbɔ amaneɛ
Wɔ profaele, video, adwene, anansesɛm, nkɔmmɔ anaa mprempren dwumadie mu, mia ⋯ → Bɔ amaneɛ (Report) na paw deɛ enti, sɛ nhwɛsoɔ Mmofra ahobammɔ (Child safety), nnaadaa anaa ahohora. Onipa no renhunu deɛ ɔbɔɔ ne ho amaneɛ.
Sɛ obi wɔ asiane mu seesei ara a, frɛ ɔhaw bere mmoa adwumayɛfoɔ wɔ wo man mu.
Mmara a mebuu so ne adesrɛ sɛ wɔnsan nhwɛ mu
Sɛ wɔayi wo nneɛma anaa wɔasi w'akawnt ano a:
- Profaele → ≡ → Nhyehyɛeɛ → Mmara a mebuu so (My violations).
- Mia mmara so bu no so na hunu deɛ enti ne bere a ɛbɛdi.
- Sɛ wompene so a, mia Srɛ sɛ wɔnsan nhwɛ mu (Appeal) na kyerɛkyerɛ deɛ enti mu (ɛsua koraa nkyerɛwde 10).
Kokoam asetena
Profaele → ≡ → Nhyehyɛeɛ → Kokoam asetena (Privacy): kwan a app no wɔ de kɔ wo kamera, mikrofon ne baabi a wowɔ mu, ne sɛ afoforɔ bɛtumi asan de wo video ato dwa anaa.
Bra mu ne mfidie
Profaele → ≡ → Nhyehyɛeɛ → Akawnt ne ahobammɔ (Account and security):
- Akwan a wobɛfa so abra mu (Sign-in methods): fa wo fon, email, Google anaa Apple ka ho sɛnea ɛbɛyɛ a woremmfom kwan a wobɛfa so abra mu.
- Mfidie (Devices): baabi a woabra mu. Wonnim mfidie bi? Mia Fi mu (Log out) anaa Fi mfidie foforɔ nyinaa mu (Sign out of all other devices).
15. Nhyehyɛeɛ
Profaele → ≡ → Nhyehyɛeɛ (Settings):
- Kasa (Language): paw app no kasa anaa Di nhyehyɛeɛ no akyi (Follow system).
- Ahosuo (Appearance): Ankasa (Automatic), Hann (Light) anaa Sum (Dark).
- Nkaebɔ (Notifications): paw deɛ wopɛ sɛ wɔbɔ wo ho amaneɛ: "ɛyɛ me fɛ", adwene, akyidifoɔ, nkra ne frɛ, mprempren dwumadie, akodie, akyɛdeɛ, sika a wonya, kaseɛbɔ. Nkaebɔ a ɛfa ahobammɔ ne sika tua ho ba bere biara.
- Popa cache (Clear cache): sɛ app no ayɛ brɛoo anaa ɛfa beaeɛ kɛseɛ a.
- Nsesaeɛ (Version): app no nsesaeɛ nɔma (ɛho wɔ mfasoɔ ma mmoa nkurɔfoɔ).
- Fi mu (Log out): fi w'akawnt mu.
16. Sɛnea wobɛpopa w'akawnt
- Profaele → ≡ → Nhyehyɛeɛ → Akawnt ne ahobammɔ (Account and security) → Popa akawnt (Cancel account).
- Kyerɛw wo ID na si so dua.
- Wɔde w'akawnt hintaw ntɛm ara. Nnafua 30 mu wobɛtumi asan de aba: bra mu kɛkɛ na mia San de bra (Restore).
- Nnafua 30 akyi no, wɔpopa akawnt no daa. Wo sika nnɔbaa ne diamond bɛyera.
Wontumi mpopa w'akawnt bere a sika yi adesrɛ bi a wonwiee no da so wɔ hɔ. Sɛ app no nni hɔ a, hwɛ W'akawnt a wobɛpopa.
17. Mmoa ne nsɛm a yɛboa
- Mmoa adwumabea (Help Center): Profaele → ≡ → Mmoa adwumabea: mmuaeɛ ma nsɛmmisa a wɔtaa bisa.
- Adwene (Feedback): Profaele → ≡ → Adwene → paw asɛmti → kyerɛkyerɛ ɔhaw no mu, fa kratafa mfonini ka ho → Fa kɔ (Submit). Mmuaeɛ no ba Me adwene (My feedback) ne Adetɔfoɔ mmoa (Customer service) nkɔmmɔ a ɛwɔ wo Nkra adaka (Inbox) mu.
- Wɔ wɛbsaet no so: nkitahodie krataa: https://amagi.social/support/. Mmuaeɛ no ba wɔ email so.
- Email: support@amagi.social.
Sɛ wopɛ sɛ yɛboa wo ntɛm a, kyerɛw wo ID (nɔma a ɛwɔ wo din ase wɔ profaele no mu), deɛ ɛsiiɛ ne bere a ɛsiiɛ, na fa kratafa mfonini ka ho. Sɛ wo asɛmmisa fa adetɔ ho a, fa order nɔma a efi App Store anaa Google Play ka ho.
Mma nka wo SMS koodu anaa wo password nkyerɛ obiara da. Amagi mmoa nkurɔfoɔ mmisa da.