Uko wakoresha Amagi
Ibibazo n'ibisubizo
Frequent
How to become agent?
Please kindly pass the face authentication first and then send message to 'Agency Application' in 'Help' then our specialist would help you for the agent application process.
Why can't the 'Points to be confirmed' be withdrawn?
The system will check the security of the source of 'Points to be confirmed'. It is expected that hosts can withdraw these points after 3 days.
I didn't receive salary after making withdrawal. What should I do?
1) If your withdrawal order is under review or paying, please kindly e patient to wait. Your withdrawal request will be handled within 24 - 48 hours. 2) If your withdrawal order showed successful but you did not receive the salary, please send message to 'Help' then our related staff will check your issue further.
I didn't receive coins after topping up. What should I do?
Please kindly send your payment voucher to us through 'Help', and then our related staff will handle it for you as soon as possible.
How to quit agency
Please kindly send the quiting agency application in 'My agent' then wait your agent's approval. If your agent agree that you leave the agency, you will be removed from the agency automatically
Как вывести заработок?
Профиль → ☰ → «Кошелёк и выводы» → «Вывести». Сначала добавьте способ выплаты в «Изменить платёжные аккаунты» — сотрудники проверят его, после этого можно подать заявку. Вывод доступен только совершеннолетним и от минимальной суммы, которая показана на экране. Одновременно может быть только одна заявка, для подтверждения может прийти код на почту. Бонусный доход вывести нельзя — его можно только обменять на бонусные монеты.
Livestream
How can I get a higher hourly reward for live streaming?
You could fo click on 'Reward' -> 'Live' -> <Level up rules> and check details fo it.
Как начать эфир и кто может вести эфиры?
Нажмите «+» внизу экрана → «Начать эфир». Вести эфиры могут пользователи, которые набрали нужное число подписчиков — если их пока не хватает, приложение покажет, сколько нужно и сколько у вас сейчас. Также нужно указать дату рождения в профиле, подходить по возрасту и не иметь блокировок. Подписки от ботов не учитываются. Администрация может открыть эфиры вручную. Для батлов и эфиров с гостями порог может быть выше.
Recharge
How to exchange Coins to Diamonds?
Click arrow on the right of diamond then stroke the button to put how many coins you want to exchange then click 'Exchange'
Report
The user has violated the rules, why is my report not processed?
Thank you for your report. We need to ID of the reported user and evidence (such as screenshots) that can prove the truth of your report before we can follow up the investigation and deal with it
Как заблокировать пользователя?
Откройте профиль пользователя, нажмите «⋯» → «Заблокировать» и подтвердите. Заблокировать можно и из чата. Заблокированный не сможет писать вам, звонить, подписываться, дарить подарки и комментировать ваши публикации. Список заблокированных и разблокировка — «Настройки» → «Чёрный список».
Account
How to log in in my account if i forget my log in method?
If you lost the login method and password for your account, please submit your request to 'Account and Security' in 'Help' then our related staff will help further.
How to change my gender
After you pass face authentication, submit the request to modify your gender to the customer service through 'Feedback and Help', and it will be processed for you immediately after receiving it.
Можно ли изменить или удалить отправленное сообщение?
Нажмите на сообщение в личном чате и удерживайте. «Изменить» — текстовое сообщение можно исправить в течение 15 минут и не больше 5 раз, собеседник увидит отметку «Изменено». «Отменить отправку» — в течение 2 минут сообщение (текст, фото, голосовое) исчезнет у обоих. «Удалить у меня» — сообщение пропадёт только у вас. Там же можно ответить на сообщение или поставить реакцию.
Сколько стоят звонки?
Цену минуты звонка задаёт человек, которому вы звоните: перед звонком приложение покажет цену или что звонок бесплатный. Монеты списываются за каждую начатую минуту после соединения; если соединение не установилось, ничего не списывается. Когда монеты закончатся, звонок завершится. Свои условия — «Настройки» → «Звонки»: можно сделать звонки к себе бесплатными или назначить цену в разрешённых пределах. За оплаченные минуты вы получаете алмазы.
Как удалить аккаунт?
«Настройки» → «Аккаунт и безопасность» → «Удалить аккаунт», затем введите свой ID для подтверждения. Аккаунт сразу скроется, и вы выйдете на всех устройствах. В течение 30 дней его можно восстановить: войдите снова и нажмите «Восстановить». Через 30 дней аккаунт удаляется навсегда, неистраченные монеты и алмазы сгорают. Пока заявка на вывод в обработке, удалить аккаунт нельзя — сначала выведите алмазы.
Iki ni igitabo cyuzuye cy'imikoreshereze ya Amagi, uhereye ku kuyishyira muri telefoni kugeza ku kubikuza amafaranga. Byose bisobanuwe intambwe ku yindi: icyo ukanda n'icyo uzabona. Amazina ya buto yanditse mu nyuguti zibyibushye. Porogaramu igaragara mu Cyongereza, bityo izina ry'Icyongereza riri mu dukubo. Ibumoso hari urutonde rw'ibirimo: kanda ku gice kugira ngo ugereyo ako kanya.
Niba hari ikitagenze neza, hasi hari igice «Ubufasha n'inkunga». Dusubiza buri wese.
1. Kuyishyira muri telefoni no kwinjira bwa mbere
Uko wayishyira muri telefoni
- Kuri iPhone fungura App Store. Kuri Android fungura Google Play.
- Mu gushakisha andika Amagi.
- Kanda Shyiramo (Install) maze utegereze ko irangira kumanuka.
- Fungura Amagi uhereye ku rupapuro rw'ibanze rwa telefoni yawe.
Uko winjira
- Shyira akamenyetso wemera Amabwiriza y'imikoreshereze (Terms of Use) na Politiki y'ibanga (Privacy Policy). Utashyizeho akamenyetso, buto zo kwinjira ntizikora.
- Hitamo uburyo bukunogeye: Injira ukoresheje Google (Connect with Google) bukora kuri iPhone na Android; Injira ukoresheje Apple (Sign in with Apple) bukora kuri iPhone gusa; Ubundi buryo bwo kwinjira (More Login Methods) → akamenyetso ka telefoni → andika nimero yawe → wakire SMS irimo kode → andika iyo kode.
- Niba ari ubwa mbere, Amagi igufungurira konti. Ntukeneye kwiyandikisha ukwabyo.
Inama: buri gihe jya winjira mu buryo bumwe. Niba winjiye ukoresheje Google, ubutaha nabwo winjire ukoresheje Google. Bitabaye ibyo, hazafunguka konti nshya irimo ubusa.
Uzuza umwirondoro wawe
Nyuma yo kwinjira bwa mbere, porogaramu igusaba kuzuza umwirondoro wawe. Ibice byose ni ngombwa:
- Ifoto (Photo): kanda ku ruziga maze uhitemo ifoto mu bubiko bwawe cyangwa ufate indi nshya.
- Izina (Name): uko abandi bazakubona.
- Igitsina (Gender) na Igihugu (Country): hitamo witonze, kuko nyuma ntibishobora guhindurwa.
- Itariki y'amavuko (Date of birth): uyandika inshuro imwe gusa. Ishobora gukosorwa n'abashinzwe ubufasha gusa.
- Amagambo make mu Kwimenyekanisha (Self presentation).
- Kanda Ohereza (Submit).
Ushobora gukoresha Amagi guhera ku myaka 16. Niba itariki y'amavuko yawe igaragaza ko uri muto, porogaramu ntizakwemerera gukomeza.
Intambwe za mbere nyuma yo kwinjira
Amagi ikwereka amapaji magufi make (ushobora kuyasimbuka ukanda Simbuka (Skip)):
- Ufite kode y'ubutumire? (Have an invite code?) Niba inshuti yawe yaguhaye kode, yandike maze ukande Emeza (Apply). Ushobora kubikora ubu gusa. Nyuma ntushobora kwandika kode.
- Ukunda iki? (What do you like?) Hitamo ingingo zigushishikaza. Ibi bituma urutonde rwawe ruryoha ako kanya.
- Abahanzi bazwi (Popular creators): kanda Kurikira (Follow) ku bo ukunda.
- Kanda Tangira kureba (Start watching).
2. Uko porogaramu ikora
Hasi ku rupapuro hari buto eshanu. Zikujyana mu bice byose:
| Buto | Ibirimo |
|---|---|
| Ahabanza (Home) | Urutonde rwa videwo n'inyandiko |
| Imbonankubone (Live) | Ibiganiro bya Live, intambara za PK n'ibyumba by'amajwi biri kuba ubu |
| + (Create) | Gufata videwo, gushyiraho ifoto, inyandiko cyangwa inkuru, cyangwa gutangira Live |
| Ubutumwa (Inbox) | Ubutumwa n'imenyesha |
| Umwirondoro (Profile) | Urupapuro rwawe, ikofi, igenamiterere, ubufasha |
Inama: ongera ukande ku gice usanzwemo, maze urupapuro ruzamuke hejuru kandi ruvugurure.
Menu y'umwirondoro
Hafi ya byose by'ingenzi biri muri menu y'umwirondoro. Kugira ngo uyifungure:
- Kanda Umwirondoro (Profile) hasi.
- Kanda akamenyetso ≡ (imirongo itatu) mu nguni yo hejuru iburyo.
Muri menu harimo: Igenamiterere (Settings), Ibiceri · kongeramo (Coins · top up), Ikofi no kubikuza (Wallet and withdrawals), Ibiro by'amatangazo (Ads cabinet), Kwiyandikisha buri munsi (Check in), Tumira inshuti (Invite friends), Urwego rwa AMAGI (AMAGI Status), Ibyo ukunda (Your interests), Iduka (Shop), Iduka ryanjye (My shop), Abansuye (Who viewed me), Ikigo cy'abayobora Live (Host center), Imibare yanjye (My statistics), Ikigo cy'ubufasha (Help Center), Ibitekerezo (Feedback) na Twandikire (Contact us).
Muri iki gitabo, inzira inyura muri menu igaragara gutya: Umwirondoro → ≡ → Igenamiterere.
3. Umwirondoro wawe
Uko wahindura umwirondoro wawe
- Umwirondoro (Profile) → Hindura umwirondoro (Edit profile).
- Ushobora guhindura: ifoto yawe, Izina ry'ukoresha (Username), Kwimenyekanisha (Self presentation) n'ibyo ukunda.
- Igitsina (Gender) n'Igihugu (Country) byanditseho [Ntibishobora guhindurwa] ([Can not be modified]). Itariki y'amavuko nayo ntishobora guhindurwa nyuma yo kuyandika bwa mbere.
Ibyo umwirondoro wawe werekana
Ibice biri munsi y'umutwe w'umwirondoro: videwo zawe (Reels), Ibyo nasangije (Reposts), Ibyo nakunze (Liked), Inyandiko (Posts), Ibyabitswe (Saved) na Impano (Gifts). Ibyabitswe ubibona wenyine.
Konti yihariye
Urashaka ko abagukurikira bonyine ari bo babona ibyo ushyiraho?
- Umwirondoro → ≡ → Igenamiterere → Konti yihariye (Private account).
- Fungura akabuto.
- Ubu abantu bashya bakoherereza gusaba kugukurikira (follow request). Uzabibona muri Abasaba kugukurikira (Follow requests) maze ukande Emera (Accept) cyangwa Anga (Decline).
Aho kandi ushobora guhisha ko uri Ku murongo (Online) no Guhisha ibyo nakunze (Hide liked posts).
Niba wongeye gutuma konti yawe iba rusange, ibyasabwe byose bitegereje byemerwa ubwabyo.
Abasuye umwirondoro wawe
Umwirondoro → ≡ → Abansuye (Who viewed me). Igice Abansuye (My visitors) cyerekana abagusuye. Abo nasuye (Who I have visited) cyerekana imyirondoro wasuye.
Uko wasangiza umwirondoro wawe
Umwirondoro → Sangiza (Share) → hitamo aho wohereza umurongo (porogaramu y'ubutumwa, urubuga nkoranyambaga, gukoporora umurongo).
Urwego, urutonde n'imyanya
Umwirondoro → ≡ → Urwego rwa AMAGI (AMAGI Status). Aha uzahasanga Urwego (Level), Urutonde (Ranking), VIP, MVP, Abandinda (My Guardians), Itsinda ry'abafana (Fan club) na Amagi Teams. Urwego rwawe ruzamuka iyo urebye Live, wohereje impano kandi nawe ugatangira Live.
4. Urutonde: kureba videwo n'inyandiko
Uko wareba
- Fungura Ahabanza (Home).
- Hejuru, hitamo urutonde: Inshuti (Friends): ibyo inshuti zawe zishyizeho; Abo nkurikira (Following): ibyo abantu ukurikira bashyizeho; Ibyawe (For you): ibyatoranyirijwe wowe gusa; Inyandiko (Posts): amafoto n'inyandiko.
- Kurura hejuru kugira ngo ujye kuri videwo ikurikira.
Icyo wakora kuri videwo
- Gukunda (Like): kanda ku mutima cyangwa ukande kabiri kuri videwo.
- Igitekerezo (Comment): akamenyetso k'akazu k'amagambo. Mu gitekerezo ushobora kuvuga umuntu ukoresheje @izina no kongeramo #hashtag.
- Gusangiza ku mwirondoro (Repost): shyira videwo ku mwirondoro wawe, niba ubishaka n'amagambo yawe. Kugira ngo ubikureho, kanda Kuraho gusangiza (Remove repost).
- Bika (Save): videwo ijya mu gice Ibyabitswe (Saved).
- Sangiza (Share): oherereza inshuti umurongo.
- Impano (Gift): shyigikira umuhanzi ukoresheje impano (reba igice cya 10).
Uko wagira urutonde urwawe
Niba udakunda videwo, fungura menu ⋯ kuri yo:
- Nyereka bike nk'ibi (Show less like this): uzabona videwo nke zisa n'iyo;
- Ntibinshishikaje (Not interested);
- Hisha videwo za … (Hide videos from …): reka kwerekana uyu muhanzi;
- Kuki mbona ibi? (Why am I seeing this?): menya impamvu videwo iri ku rutonde rwawe.
Igenamiterere ryose ry'urutonde riri muri Umwirondoro → ≡ → Ibyo ukunda (Your interests). Aho ushobora gukuraho ingingo, kugarura abahanzi wahishe (Ongera werekane (Show again)) no gukanda Vugurura Ibyawe (Refresh For You) kugira ngo ibyagutoranyirijwe bitangire bundi bushya.
Gushakisha
Kuri Ahabanza, kanda akamenyetso ka lupa hejuru. Shakisha abantu ukoresheje izina cyangwa ID, videwo na hashtag.
5. Gushyiraho: videwo, amafoto, inyandiko, inkuru
Uko washyiraho videwo, ifoto cyangwa inyandiko
- Kanda + hasi hagati.
- Hitamo Videwo (Video), Ifoto (Photo) cyangwa Inyandiko (Text).
- Fata ikintu gishya cyangwa uhitemo mu bubiko bwawe.
- Kuri videwo ushobora Kugabanya (Trim) no guhitamo Igifuniko (Cover) (ishusho yo muri videwo cyangwa ifoto yo mu bubiko bwawe).
- Andika amagambo ayiherekeza. Ongeraho hashtag (#music, #dance) kugira ngo abakunda ibi babone videwo yawe. Vuga abantu ukoresheje @.
- Hitamo Ushobora kubona (Who can see): Bose (Everyone), Abankurikira (Followers) cyangwa Njye gusa (Only me).
- Kanda Shyira ahagaragara (Publish).
Andi magenamiterere y'ibyo ushyiraho:
- Abafana gusa (Fans only): abanyamuryango b'itsinda ryawe ry'abafana bonyine ni bo bazabibona;
- Abakuru gusa (18+) (Adults only (18+)): abana ntibazabona ibyo washyizeho;
- Inyandiko yishyurwa (Paid post): abantu bayifungura bakoresheje ibiceri. Ushobora kugurisha inyandiko zishyurwa guhera ku myaka 18.
Inkuru
Inkuru igaragara amasaha 24, hanyuma ikazimira ubwayo.
- Kanda + → Inkuru (Story).
- Hitamo Ishusho (Image), Inyandiko (Text) cyangwa Videwo (Video) (videwo zitarenze amasegonda 60).
- Kanda Shyira ahagaragara (Publish).
Inkuru z'inshuti zawe zigaragara hejuru muri Ubutumwa (Inbox). Ushobora gusubiza inkuru, maze igisubizo kikajya mu butumwa bw'uwayishyizeho.
Uko wasiba ibyo washyizeho
Fungura icyo washyizeho → ⋯ → Siba (Delete).
6. Ibiganiro bya Live
Uko wareba Live
- Kanda Imbonankubone (Live) hasi.
- Hejuru, hitamo: Byose (All), Live (Lives), Intambara ya PK (PK battle) cyangwa Icyumba cy'amajwi (Audio room).
- Kanda ku ikarita ya Live, maze uba winjiyemo.
Muri Live ushobora:
- kwandika mu kiganiro (agasanduku kari hasi);
- kohereza «nkunze» ukanda ku rupapuro;
- Ohereza impano (Send a gift): akamenyetso k'impano hasi (reba igice cya 10);
- gukurikira uyoboye Live;
- Saba kwinjira (Ask to join): uyoboye abona icyifuzo cyawe maze agakanda Emera (Accept) cyangwa Anga (Decline). Niba akwemereye, abari muri Live bazakubona kandi bakumve;
- kuyitangaho ikirego: ⋯ → Tanga ikirego kuri iyi Live (Report this Live).
Hejuru muri Imbonankubone hari Gahunda ya Live (Stream schedule) (ni nde utangira Live n'igihe) na Urutonde rw'abatsinze (Leaderboard).
Uko watangira Live yawe
Kugira ngo utangire Live, ugomba:
- kuba urengeje imyaka 16;
- kugira abagukurikira bahagije. Niba bataraba bahagije, porogaramu ikwereka umubare ukibura na buto Tumira abagukurikira (Invite followers);
- kutaba warabujijwe gukora Live kubera kurenga ku mategeko.
Uko watangira:
- Kanda + → Tangira Live (Go live).
- Hitamo Live ya videwo (Video Stream) cyangwa Live y'amajwi (Audio Stream).
- Kuri Live ya videwo, hitamo Abashyitsi muri LIVE (Guests on LIVE): Wenyine (Solo) (wowe gusa) cyangwa imyanya 4, 6 cyangwa 9 y'abashyitsi. Kuri Live y'amajwi, hitamo Umubare w'imyanya (Number of seats): 8, 12 cyangwa 16.
- Andika umutwe, hitamo Ibirango bya Live (Stream tags), kandi niba ubishaka ufungure uburyo bwo gutunganya isura (Beauty).
- Kanda Tangira Live (Go live).
Icyo wakora mu gihe cya Live
- Intego (Goal): shyiraho intego, urugero «impano 1000». Abareba bazabona umurongo w'iterambere.
- Ibibazo (Quiz): baza ikibazo, maze abareba basubize.
- Ibicuruzwa muri Live (Products in the stream): erekana ibicuruzwa byo mu iduka ryawe.
- Imiterere (Layout): uko abashyitsi batondekwa ku rupapuro: Urusobe (Grid), Uyoboye + 2 (Host + 2), Uyoboye + urutonde (Host + panel).
- Guhinduranya videwo n'amajwi.
Live yihariye n'izishyurwa
- Live yihariye (Private Live): fungura akabuto mbere yo gutangira. Kugira ngo yinjire, ureba yohereza impano.
- Live yishyurirwa itike: Imbonankubone → Gahunda ya Live → Tangaza (Announce). Hitamo itariki (itarenze iminsi 14 imbere) n'Igiciro cy'itike (Ticket price) (ugisige ubusa kugira ngo ibe ubuntu). Abagukurikira bahabwa urwibutso iminota 10 mbere yo gutangira. Niba udatangiye Live mu minota 60 nyuma y'igihe cyateganyijwe, abareba basubizwa ibiceri byabo.
Abagenzuzi na gahunda muri Live yawe
Hitamo abafasha babungabunga gahunda:
- Umwirondoro → ≡ → Ikigo cy'abayobora Live (Host center) → Abagenzuzi (Moderators) → Ongeraho umugenzuzi (Add moderator).
- Hitamo icyo umugenzuzi ashobora gukora: ikiganiro, abashyitsi n'imyanya, mikoro na kamera, kwinjira, imiterere.
Kanda ku muntu uri muri Live kugira ngo: Uzimye mikoro (Turn off microphone), uzimye kamera, Umukure mu bashyitsi (Remove from guests), Umukure muri LIVE (Remove from LIVE) cyangwa Umuhagarike (Block).
7. Intambara za PK
Intambara ya PK ni irushanwa hagati ya Live ebyiri. Abareba batora bakoresheje impano na «nkunze». Uruhande rufite amanota menshi ni rwo rutsinda.
Uko watangira intambara
- Tangira Live yawe (igice cya 6).
- Kanda Intambara ya PK (PK battle).
- Hitamo uburyo: PK 1 kuri 1 (1v1 PK): urwanya uyoboye Live umwe; 2 kuri 2 (2 vs 2): wowe na mugenzi wawe murwanya abayobora babiri; Guhuzwa na sisitemu (System match) → Tangira gushakisha (Start search): porogaramu igushakira uwo muhangana; Uburyo bwo gutumira (Invitation Mode): shaka uwo muhangana ukoresheje izina cyangwa ID maze ukande Tumira (Invite).
- Uwo muhangana agomba kwemera ubutumire mu masegonda 60. Hanyuma ukande Tangira (Start).
Uko intambara igenda
- Icyiciro kimwe kimara amasegonda 300.
- Buri mpano iha amanota uruhande yoherejweho. «Nkunze» nazo zitanga amanota (1 kuri buri «nkunze», atarenze 500 mu cyiciro kimwe).
- Ku iherezo ubona: Uwatsinze: … (Winner: …) cyangwa Kunganya (Draw).
Abashyitsi mu ntambara
Buri muyobozi wa Live ashobora gutumira abashyitsi be mu ntambara (Tumira umushyitsi (Invite a guest)). Abashyitsi b'uwo muhangana banditseho Umushyitsi w'uwo muhangana (Opponent's guest).
Uko warangiza
- Va mu ntambara (Leave the battle): ni wowe wenyine uvamo.
- Soza intambara (End the battle): intambara irangira ku mpande zombi.
- Ikindi cyiciro (One more round): saba kongera guhangana (mu ntambara ya 1 kuri 1). Uwo muhangana akanda Emera (Accept) cyangwa Anga (Decline).
8. Guhamagara kuri videwo n'amajwi
Uko wahamagara
- Fungura ikiganiro n'uwo muntu (Ubutumwa (Inbox) → ikiganiro ukeneye, cyangwa umwirondoro we → Ubutumwa (Message)).
- Kanda akamenyetso ka telefoni hejuru.
- Hitamo Guhamagara kuri videwo (Video call) cyangwa Guhamagara ku majwi (Voice call). Igiciro cya buri munota kigaragara iruhande (cyangwa Ubuntu (Free)).
Uko guhamagara bigura
- Igiciro gishyirwaho n'umuntu uhamagarwa. Ubusanzwe guhamagara kuri videwo bigura ibiceri 120 ku munota, naho ku majwi 60.
- Ibiceri bikurwa gusa iyo mwembi muhujwe. Niba nta wusubije, nta cyo wishyura.
- Niba ibiceri byawe biri hafi gushira, uzabona umuburo, hanyuma guhamagara kurangire.
- Guhamagara kwishyurwa kuboneka guhera ku myaka 16.
Uko washyiraho igiciro cyawe cyo guhamagarwa
- Umwirondoro → ≡ → Igenamiterere (Settings) → Guhamagara (Calls).
- Fungura Guhamagarwa kwishyurwa (Paid calls to me).
- Andika Igiciro cyo guhamagara kuri videwo (Video call price) n'Igiciro cyo guhamagara ku majwi (Voice call price) (kuva ku biceri 10 kugeza kuri 5000 ku munota).
Ku minota yishyuwe uhabwa diyama.
Uko wazimya guhamagarwa
Umwirondoro → ≡ → Igenamiterere → Imenyesha (Notifications) → zimya Emera guhamagarwa ku majwi no kuri videwo (Accept voice and video calls). Abantu wahagaritse ntibashobora kuguhamagara.
9. Ubutumwa
Uko woherereza umuntu ubutumwa
- Fungura umwirondoro w'uwo muntu → Ubutumwa (Message). Cyangwa Ubutumwa (Inbox) → ikiganiro ukeneye.
- Andika amagambo maze ukande kohereza.
Ushobora kohereza: amagambo, GIF, amafoto, ubutumwa bw'ijwi (kanda kandi ufate kuri mikoro: Kanda uvuge (Press to talk)).
Ibintu by'ingirakamaro mu kiganiro
- Hindura ubutumwa (Edit message): kanda kandi ufate ku butumwa bwawe → hindura. Ushobora kubikora mu minota 15. Hanyuma ubutumwa bwandikwaho Bwahinduwe (Edited).
- Hindura mu rundi rurimi (Translate): kanda ku butumwa buri mu rundi rurimi → Hindura mu rundi rurimi. Kugira ngo usubire inyuma, kanda Erekana umwimerere (Show original).
- Ibimenyetso by'aho bugeze: Bwoherejwe (Sent), Bwageze (Delivered), Bwasomwe (Read).
Abashobora kukoherereza ubutumwa
Kugira ngo urubyiruko rurindwe, abakuru (18+) n'abatarageza ku myaka 18 bashobora kwandikirana no guhamagarana gusa iyo ari Inshuti (Friends) (buri wese yongeyeho undi). Ibisobanuro birambuye mu gice cya 13.
Menu y'ikiganiro
Mu kiganiro, kanda ⋯: Shyira ku rutonde rw'abahagaritswe (Add into blacklist), Siba amateka y'ikiganiro (Clear chat history) cyangwa Tanga ikirego (Report).
10. Ibiceri, impano na diyama
Buri kimwe ni iki
- Ibiceri (Coins): urabigura kugira ngo wohereze impano, uhamagare, ugure VIP kandi ufungure ibirimo byishyurwa.
- Impano (Gifts): impano zigenda muri Live, mu ntambara, mu guhamagara no munsi ya videwo. Uzigura ukoresheje ibiceri.
- Diyama (Diamonds): zihabwa uwakiriye impano, 60% by'agaciro k'impano. Diyama zishobora kubikuzwa nk'amafaranga.
Uko wagura ibiceri muri porogaramu
- Umwirondoro → ≡ → Ibiceri · kongeramo (Coins · top up).
- Hitamo ipaki.
- Emeza kugura muri App Store cyangwa Google Play.
- Ibiceri bigaragara kuri konti yawe mu masegonda make.
Uko wagura ibiceri ku rubuga
Ku rubuga ushobora kwishyura ukoresheje ikarita, Apple Pay cyangwa Google Pay, kandi ukongerera ibiceri konti iyo ari yo yose, urugero iy'inshuti yawe. Amapaki n'ibiciro ni bimwe n'ibyo muri porogaramu.
- Fungura https://amagi.social/topup/.
- Hitamo ipaki maze ukande Gura (Buy).
- Andika ID y'umwirondoro (nimero iri munsi y'izina ku mwirondoro) cyangwa izina ry'ukoresha, ukande Shaka (Find) maze urebe ko umuntu nyawe yabonetse.
- Andika amakuru y'ikarita yawe cyangwa ukande Apple Pay / Google Pay maze wemeze kwishyura.
- Ibiceri bigera kuri konti ako kanya nyuma yo kwishyura.
Ibiceri by'ubuntu
- Umwirondoro → ≡ → Kwiyandikisha buri munsi (Check in): garuka buri munsi uhabwe igihembo. Uko iminsi ikurikirana iba myinshi, ni ko igihembo kiba kinini.
- Kureba amatangazo: ibiceri 5 kuri buri videwo, kugeza ku nshuro 10 ku munsi.
- Ibihembo byo gushyiraho ibintu.
Icy'ingenzi: ibiceri by'agahimbazamusyi (by'ubuntu) ntibishobora kubikuzwa, kandi na diyama zivuye ku mpano zaguzwe n'ibiceri by'agahimbazamusyi ntizishobora kubikuzwa. Ibiceri by'agahimbazamusyi ni byo bikoreshwa mbere.
Uko wohereza impano
- Muri Live, mu ntambara, mu guhamagara cyangwa munsi ya videwo, kanda akamenyetso k'impano.
- Hitamo impano (igiciro cyayo mu biceri kiyigaragaraho).
- Kanda Ohereza (Send).
VIP, abarinzi, itsinda ry'abafana
- VIP: ibirango n'ibikoresho bidasanzwe. Umwirondoro → ≡ → Urwego rwa AMAGI (AMAGI Status) → VIP. Uyigura ukoresheje ibiceri ku kwezi 1, amezi 3, 6 cyangwa 12.
- Abarinzi (Guardians): shyigikira umuhanzi ukunda ufite umwanya urambye w'umurinzi: ifeza, zahabu cyangwa cy'umwami.
- Itsinda ry'abafana (Fan club): injira mu itsinda ry'abafana b'umuhanzi ku biceri 100 mu minsi 30 (umuhanzi ashobora gushyiraho igiciro cye).
11. Kubona no kubikuza amafaranga
Muri Amagi ushobora kubona amafaranga ukoresheje impano muri Live no mu ntambara, guhamagarwa kwishyurwa, Live zihariye n'amatike, itsinda ryawe ry'abafana, inyandiko zishyurwa n'iduka ryawe. Ibisobanuro birambuye biri ku rupapuro Kubona amafaranga kuri Amagi no mu Gitabo cy'abahanzi.
Agaciro ka diyama
Diyama 10000 = $50. Umubare muto ushobora kubikuza ugaragara ku rupapuro rwo kubikuza.
Uko wabikuza amafaranga
Ushobora kubikuza amafaranga guhera ku myaka 18. Ushobora gukusanya diyama guhera ku myaka 16.
- Umwirondoro → ≡ → Ikofi no kubikuza (Wallet and withdrawals).
- Banza wongereho konti yo kwakiriraho (payout account) (PayPal cyangwa USDT). Itsinda ryacu rizayigenzura. Ibi bikenerwa rimwe, no nyuma ya buri gihe uhinduye amakuru yo kwakiriraho. Nyuma yo guhindura amakuru yawe, kwishyurwa guhagarara amasaha 72 ku bw'umutekano wawe.
- Kanda Bikuza (Withdraw) maze wandike umubare.
- Uzakira kode y'imibare 6 kuri imeli. Yandike mu minota 10.
- Kurikirana aho bigeze: Bitegereje (Pending) → Biri kugenzurwa (In review) → Byemejwe (Approved) → Biri gukorwa (Processing) → Byishyuwe (Paid).
Niba icyifuzo cyanzwe, cyerekana impamvu. Mu gihe icyifuzo kikigenzurwa, ushobora Kugihagarika (Cancel), maze diyama zikagaruka.
12. Amagi Teams, iduka, amatangazo, ubutumire
Amagi Teams
Ikipe ni itsinda ry'abahanzi bafite umuyobozi. Umuyobozi afasha abahanzi gutera imbere kandi ahabwa umugabane uturutse ku rubuga, uhereye kuri 5%. Amafaranga abahanzi binjiza ntagabanuka.
- Kugira ngo ubone amakipe: Umwirondoro → ≡ → Urwego rwa AMAGI (AMAGI Status) → Amagi Teams.
- Ikipe ishobora kugira abanyamuryango bagera kuri 200. Nyuma yo kuva mu ikipe, ushobora kwinjira mu yindi nyuma y'iminsi 7.
- Ibisobanuro birambuye: Amagi Teams.
Iduka ryawe
Umwirondoro → ≡ → Iduka ryanjye (My shop): fungura iduka maze wongeremo ibicuruzwa. Ushobora kugurisha guhera ku myaka 18. Ibyo waguze bijya mu Gitebo (Cart).
Kwamamaza videwo yawe
- Umwirondoro → ≡ → Ibiro by'amatangazo (Ads cabinet) → Kwamamaza videwo (Promote a video).
- Uzuza umutwe, amagambo, buto, umurongo, ibihugu n'indimi.
- Shyiraho ingengo y'imari mu biceri (nibura 1000).
- Byohereze kugira ngo bigenzurwe.
Ushobora Guhagarika by'agateganyo (Pause), Gukomeza (Resume) cyangwa Guhagarika (Stop) itangazo (ibiceri bitakoreshejwe biragaruka). Ibisobanuro birambuye: Kwamamaza kuri Amagi.
Tumira inshuti
Umwirondoro → ≡ → Tumira inshuti (Invite friends). Oherereza inshuti yawe umurongo cyangwa kode. Uhabwa igihembo iyo inshuti yawe iguze ikintu nyakuri muri Amagi.
13. Kugenzura kw'ababyeyi: uko wahuza umwana wawe
Kugenzura kw'ababyeyi gufasha ababyeyi kwizera ko umwana wabo akoresha Amagi mu mutekano: kugabanya igihe, kuzimya ubutumwa no guhamagara, no kureba ibyo umwana akora muri porogaramu.
Ibyo ukeneye
- Umubyeyi: konti ye bwite ya Amagi irimo itariki y'amavuko, igaragaza ko afite imyaka 18 cyangwa irenga.
- Umwana: konti ye bwite ya Amagi kuri telefoni ye bwite. Umwana agomba kuba atarageza ku myaka 18 (hakurikijwe itariki y'amavuko iri ku mwirondoro).
- Telefoni zombi hafi yawe.
Intambwe ya 1. Umwana abona kode (kuri telefoni y'umwana)
- Fungura Amagi kuri telefoni y'umwana.
- Kanda Umwirondoro (Profile) hasi.
- Kanda ≡ mu nguni yo hejuru iburyo.
- Kanda Igenamiterere (Settings).
- Kanda Kugenzura kw'ababyeyi (Parental control).
- Kanda Bona kode y'umubyeyi wanjye (Get a code for my parent).
- Imibare 6 igaragara ku rupapuro. Iyo ni yo kode.
Kode ikora amasaha 24 kandi ishobora gukoreshwa inshuro imwe gusa. Niba wongeye gukanda buto, kode ya kera ihagarika gukora.
Intambwe ya 2. Umubyeyi yandika kode (kuri telefoni y'umubyeyi)
- Fungura Amagi kuri telefoni yawe.
- Umwirondoro (Profile) → ≡ → Igenamiterere (Settings) → Kugenzura kw'ababyeyi (Parental control).
- Kanda Andika kode y'umwana wawe (Enter your child's code).
- Andika imibare 6 igaragara kuri telefoni y'umwana.
- Kanda Huza (Link).
- Uzabona Umwana yahujwe (Child linked). Birarangiye!
Kwandika kode ni ukwemera kwawe nk'umubyeyi. Munsi y'izina ry'umwana hagaragara Uruhushya rwatanzwe (Consent given).
Niba bitakunze:
- Ubona ubutumwa buvuga ko umuntu mukuru ufite itariki y'amavuko ku mwirondoro we ari we wenyine ushobora kuba umubyeyi: reba ko umwirondoro wawe urimo itariki y'amavuko kandi ko ufite imyaka 18 cyangwa irenga.
- Kode ntikora: saba umwana wongere akande Bona kode y'umubyeyi wanjye maze wandike kode nshya.
- Umwana asanzwe ahujwe n'undi mubyeyi: uwo mubyeyi agomba kubanza gukuraho uruhushya.
Intambwe ya 3. Shyiraho imipaka
Kuri telefoni yawe: Umwirondoro → ≡ → Igenamiterere → Kugenzura kw'ababyeyi → kanda ku izina ry'umwana.
- Igihe ku munsi (Time per day): iminota umwana ashobora gukoresha Amagi ku munsi: Nta mupaka (No limit), 30, 60, 90, 120 cyangwa 180. Igisanzwe ni iminota 60.
- Ubutumwa no guhamagara (Messages and calls): bizimye kugira ngo umwana atabasha kohereza ubutumwa cyangwa guhamagara.
- Abo yizeye (Trusted contacts): abantu umwana ashobora kuvugana na bo igihe cyose, uko imyaka yabo yaba iri kose (urugero wowe, nyirakuru, mukuru we). Kanda Ongeraho uwo yizeye (Add a trusted contact) maze wandike izina ry'ukoresha cyangwa ID. Icyitonderwa: muri porogaramu ntiwashobora gukuraho uwo yizeye, bityo ongeraho gusa abantu wizeye.
- Raporo y'iminsi 7 (Report for 7 days): reba hasi.
Ibiba iyo igihe kirangiye
Iyo igihe cy'umunsi kirangiye, umwana abona ubutumwa bwuzuye urupapuro Igihe cy'uyu munsi kirarangiye (Time is up for today): igihe umubyeyi yashyizeho cyarangiye kugeza ejo. Urwo rupapuro ntirushobora gufungwa. Umunsi mushya utangira saa sita z'ijoro z'Igihe Mpuzamahanga Gihuriweho (UTC).
Raporo ku mwana wawe
Kanda Raporo y'iminsi 7 (Report for 7 days). Uzabona:
- iminota umwana yamaze muri porogaramu buri munsi n'umupaka uriho;
- umubare w'inyandiko (posts), ibitekerezo (comments), ubutumwa bwoherejwe (messages sent), abo bamenyanye bashya (new contacts), guhamagara (calls), impano zoherejwe (gifts sent) n'ibirego ku mwana (reports about the child) byabayeho.
Raporo irimo imibare gusa: umubyeyi ntashobora kubona amagambo y'ubutumwa cyangwa amazina y'abo umwana avugana na bo. Ibi birinda ubuzima bwite bw'umwana.
Uko wazimya kugenzura kw'ababyeyi
Kugenzura kw'ababyeyi (Parental control) → izina ry'umwana → Kuraho uruhushya (Withdraw consent) → emeza.
Aho bigeze hahinduka Uruhushya rwakuweho (Consent withdrawn). Umwana uri munsi y'imyaka 13 ntashobora kohereza ubutumwa cyangwa gushyiraho ibintu adafite uruhushya rw'umubyeyi. Kugira ngo mwongere guhuzwa, umwana abona kode nshya (intambwe ya 1).
Ibyo abana n'urubyiruko bashobora gukora
Amagi igabanya ubwayo uburyo bwo kuvugana hakurikijwe imyaka:
| Imyaka | Byemewe | Ntibyemewe |
|---|---|---|
| 16–17 | Gukora Live, kugura ibiceri no kohereza impano, kuvugana n'abangana na bo | Kubikuza amafaranga, kugurisha inyandiko zishyurwa n'ibicuruzwa (guhera ku myaka 18 gusa). Abakuru bashobora kwandika no guhamagara gusa iyo muri inshuti |
| 12–15 | Kureba, gushyiraho, kuvugana n'abangana na bo (12–17) | Gukora Live, kugura, kuvugana n'abakuru |
| 6–11 | Kureba urutonde rujyanye n'imyaka yabo, gushyiraho, kuvugana n'inshuti z'imyaka 6–11 | Live, intambara, kugura, kuvugana n'abakuru kuri bo |
Ubu ushobora kwiyandikisha kuri Amagi guhera ku myaka 16. Abana bari munsi y'imyaka 13 bakenera uruhushya rw'umubyeyi kugira ngo bavugane n'abandi kandi bashyireho ibintu.
Uko wasiba konti y'umwana
Andikira privacy@amagi.social ushyiremo izina ry'ukoresha ry'umwana na nimero ya telefoni cyangwa imeli konti ye ihujwe na yo. Tuzagenzura ko uri umubyeyi maze dusibe konti. Ibisobanuro birambuye: Amategeko agenga abana n'ababyeyi.
14. Umutekano n'ubuzima bwite
Uko wahagarika umuntu
Fungura umwirondoro we → ⋯ → Hagarika (Block). Ntazashobora kukoherereza ubutumwa, kuguhamagara cyangwa kubona ibyo ushyiraho. Urutonde rw'abo wahagaritse: Umwirondoro → ≡ → Igenamiterere (Settings) → Urutonde rw'abahagaritswe (Blacklist).
Uko watanga ikirego
Ku mwirondoro, videwo, igitekerezo, inkuru, mu kiganiro cyangwa muri Live, kanda ⋯ → Tanga ikirego (Report) maze uhitemo impamvu, urugero Umutekano w'abana (Child safety), uburiganya cyangwa ibitutsi. Uwo muntu ntazamenya uwamureze.
Niba hari umuntu uri mu kaga ubu, hamagara serivisi z'ubutabazi zo mu gihugu cyawe.
Amakosa yanjye n'ubujurire
Niba ibyo washyizeho byakuweho cyangwa konti yawe ikagabanyirizwa uburenganzira:
- Umwirondoro → ≡ → Igenamiterere → Amakosa yanjye (My violations).
- Kanda ku ikosa kugira ngo urebe impamvu n'igihe bimara.
- Niba utabyemera, kanda Jurira (Appeal) maze usobanure impamvu (nibura inyuguti 10).
Ubuzima bwite
Umwirondoro → ≡ → Igenamiterere → Ubuzima bwite (Privacy): uburenganzira bwa porogaramu kuri kamera, mikoro n'aho uherereye, n'uko abandi bashobora gusangiza videwo zawe.
Kwinjira n'ibikoresho
Umwirondoro → ≡ → Igenamiterere → Konti n'umutekano (Account and security):
- Uburyo bwo kwinjira (Sign-in methods): huza telefoni yawe, imeli, Google cyangwa Apple kugira ngo utabura uburyo bwo kwinjira.
- Ibikoresho (Devices): aho winjiye. Hari igikoresho utazi? Kanda Sohoka (Log out) cyangwa Sohoka mu bindi bikoresho byose (Sign out of all other devices).
15. Igenamiterere
Umwirondoro → ≡ → Igenamiterere (Settings):
- Ururimi (Language): hitamo ururimi rwa porogaramu cyangwa Kurikiza sisitemu (Follow system).
- Isura (Appearance): Byikora (Automatic), Urumuri (Light) cyangwa Umwijima (Dark).
- Imenyesha (Notifications): hitamo ibyo ushaka kumenyeshwa: «nkunze», ibitekerezo, abagukurikira, ubutumwa no guhamagara, Live, intambara, impano, ibyo winjiza, amakuru. Imenyesha ry'umutekano n'iryo kwishyurwa rihora rihagera.
- Siba ububiko bw'agateganyo (Clear cache): niba porogaramu yatinze cyangwa ifata umwanya munini.
- Verisiyo (Version): nimero ya verisiyo ya porogaramu (ifasha abashinzwe ubufasha).
- Sohoka (Log out): sohoka muri konti yawe.
16. Uko wasiba konti yawe
- Umwirondoro → ≡ → Igenamiterere (Settings) → Konti n'umutekano (Account and security) → Siba konti (Cancel account).
- Andika ID yawe maze wemeze.
- Konti yawe ihita ihishwa. Mu minsi 30 ushobora kuyigarura: injira gusa maze ukande Garura (Restore).
- Nyuma y'iminsi 30 konti isibwa burundu. Ibiceri na diyama byawe bizatakara.
Ntushobora gusiba konti yawe mu gihe ufite icyifuzo cyo kubikuza kitarangiye. Udafite porogaramu, reba Gusiba konti yawe.
17. Ubufasha n'inkunga
- Ikigo cy'ubufasha (Help Center): Umwirondoro → ≡ → Ikigo cy'ubufasha: ibisubizo by'ibibazo bikunze kubazwa.
- Ibitekerezo (Feedback): Umwirondoro → ≡ → Ibitekerezo → hitamo ingingo → sobanura ikibazo, ongeraho ifoto y'urupapuro → Ohereza (Submit). Igisubizo kiza muri Ibitekerezo byanjye (My feedback) no mu kiganiro Serivisi y'abakiriya (Customer service) muri Ubutumwa (Inbox).
- Ku rubuga: ifishi yo kutwandikira: https://amagi.social/support/. Igisubizo kiza kuri imeli.
- Imeli: support@amagi.social.
Kugira ngo tugufashe vuba, andika ID yawe (nimero iri munsi y'izina ryawe ku mwirondoro), icyabaye n'igihe cyabereye, kandi wongereho ifoto y'urupapuro. Niba ikibazo cyawe kijyanye no kugura, ongeraho nimero y'itumiza yo muri App Store cyangwa Google Play.
Ntukigere ubwira umuntu kode ya SMS yawe cyangwa ijambo ry'ibanga. Abashinzwe ubufasha ba Amagi ntibigera babisaba.