Delete your Amagi account
In short: you can delete your account in the app or by email. The account is deactivated immediately; for 30 days you can still restore it by signing in, and after that your personal data is permanently deleted or anonymised. Records that we must keep by law are kept separately.
In the app
- Open Amagi and go to your Profile.
- Open Settings → Account and Security.
- Tap Delete account, choose a reason and confirm.
You will be signed out and your account will be deactivated immediately. An account cannot be deleted while a payout request is open — wait until it is completed or cancel it first.
Without the app
Send an email to privacy@amagi.social with the subject “Delete my Amagi account” and include your username and the phone number or email linked to the account. To protect you, we may ask you to confirm that you own the account. We process requests without undue delay and at the latest within one month. A parent can request the deletion of a child's account in the same way; see Rules for minors and parents.
Changing your mind
For 30 days after deleting the account yourself, you can sign in and restore it. During this time the account is not visible and cannot be used for anything else. If our team closed the account, only our team can restore it.
What is deleted
After 30 days:
- your profile data (name, photos, bio, date of birth, gender, city, location, email, phone number, sign-in links and payout details) is erased;
- your posts, Reels, stories, comments, reactions, live chat messages, fan clubs, social connections, shop and devices are deleted together with their files;
- messages you sent in private chats remain in the chats of the other participants, shown from an anonymous “Deleted user”;
- remaining coins, bonus coins and diamonds are forfeited and cannot be restored or refunded. Request a payout of available earnings before deleting your account.
What we keep
We keep only what we are required to keep by law or need to resolve disputes and prevent fraud — for example purchase, payout and accounting records, shop orders, moderation records and evidence of serious violations — for the period required by law, after which it is deleted. Backups containing deleted data are overwritten within 35 days.
Questions: privacy@amagi.social. See also the Privacy Policy.